PRIVACY POLICΥ

Who We Are

Infoassist ΑΕ (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations and presents the complete handling process of your personal data.

Information That We Collect

Infoassist ΑΕ processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

Personal data that might be collected are:

  • Name
  • Fathers name
  • Mothers name
  • Male / Female
  • Date of Birth
  • Home Address
  • Personal Email
  • Business Email
  • Home Telephone Number
  • Mobile Telephone Number
  • Passport ID Number
  • Personal ID Number
  • Other type of Personal data, depending on the contractual obligations

Information is gathered using the below means:

  • Online forms
  • Hardcopy forms
  • Telephone
  • Email
  • Mail
  • 1on1 meetings (Verbally or face to face)
  • Recruitment Interviews (CV)
  • Event registrations

Usage of your Personal Data

(Legal Basis for Processing)

Infoassist ΑΕ respects your privacy and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

The purposes and reasons for processing your personal data are detailed below:

  • We collect your personal data for the performance of a contract or to provide a new service, e.g. a visit in our premises.
  • We collect and store your personal data as part of our legal obligation for business accounting and tax purposes.
  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests.
  • We collect your personal data, for recruitment form and (possible) hiring.

Your Rights

You have the right to access any personal information that Infoassist ΑΕ processes about you and to request information about:

  • What personal data we keep store
  • The purposes of the processing
  • The categorization of personal data in sensitive & non-sensitive
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data
  • If we did not collect the data directly from you, the source of information (if it is not you)

If you believe that we keep any incomplete or inaccurate data about you, you have the right to request the correction and/or completion of the information and we will strive to do so as quickly as possible, unless there is a valid reason for not doing so, for which you will be notified.

You have also the right to request your personal data to be deleted or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request. This is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Infoassist ΑΕ may use third-party partners to provide their services and business functions, however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Safeguarding Measures

Infoassist AΕ takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place,including:

  • SSL, TLS,
  • encryptions,
  • restricted access,
  • IT authentication,
  • firewalls,
  • anti-virus/malware, etc.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Infoassist ΑΕ however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.

How Long We Keep Your Data

Infoassist ΑΕ only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. Under the Greek tax law, we are required to keep your basic personal information (name, address, contact details) for a minimum of 10 years after which time it will be destroyed. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Lodging A Complaint

Infoassist AΕ only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Infoassist ΑΕ
Katerina Skaniakou
dpo@Infoassist.gr